Safety on a ride
What is in the app, and what each part is actually for.
On every ride
SOS
One tap
Emergency help from the ride screen.
Live tracking
Where you are
The ride is tracked in the app while it runs.
Ride PIN
Right vehicle
The code that confirms the right passenger and the right vehicle before the trip starts.
Use the right support channel
For an immediate safety concern, use the app’s SOS controls and contact local emergency services. Email support is not an emergency-response channel. Report ride-related issues through the booking in the app.